PRM03: Operational Risk Management
 

Comments from past participants   "I found the Operational Risk Management workshop motivating, appealing, and nicely organized. It was very interesting for anyone having concern in knowing or working in sphere of operational risk. Dr. Lim shared lots of knowledge which we can use and profit from instantly. An incredible resource this was for sure!" - Mr. Aakash Ramchand Dil Crescent Commercial Bank Limited, Pakistan. [Class of June 2007]   “The seminar on “Operational Risk Management” provided me an understanding about risk in all the three domain areas of risk: credit, market and operational risk. In particular, the operational risk management seminar covered two topics: Operational risk VaR and process mapping through operational risk classification. The later topic provides valuable knowledge about process mapping in order to develop operational risk management.”  - Mr. Imran Ahmad Faruqi Saudi Pak Commerical Bank Ltd, Pakistan. [Class of June 2007]   "This seminar has successfully changed the paradigm of risk, and the manner of delivery by the facilitator Dr. Jeffrey Lim, inspired us on the practicality of applying risks in our respective areas. This is a seminar for those who are serious about seeing 'risk management in action'." - Ms. Ng Lay Choo Great Eastern Life, Indonesia. [Class of August 2007]   "The knowledge gained from this Seminar will help me to crystallize my vision to achieve optimum results in my role." - Mr. Mohammed A Hameed Central Bank of Bahrain, Bahrain. [Class of August 2007]   "This seminar is a good kick-start to an appreciation and understanding of Operational Risk Management. Most useful is the application of the concepts to actual events, and the foundational introduction of VaR, C-VaR and modelling OpRisk. These are all made interesting by the well qualified and experienced facilitator. That, in turn, stimulates the rapport amongst the participants." - Ms. Anita L. S. Ng Bayerische Hypo-und Vereinsbank AG, Singapore. [Class of May 2008]   "A very compelling seminar that re-aligns your perception and approach on risk management, presented in an effectively non-academic manner by Jeff. The seminar is full of convenient insights and practical tools that can help one provide more valuable contributions to one’s organization. The facilitator awakens the sensibility and common sense in you, which truly are the indispensable factors in the management of every risk." - Ms. Laarni Agcaoili Rabobank International, Singapore. [Class of May 2008]   "The Operational Risk Management seminar is very practical, useful and can be applied in all businesses. After joining this seminar I have some ideas as to how to mitigate risk in our work processes." - Ms. Rita Tjahjadi PT. BCA Finance, Indonesia. [Class of May 2008]   "I gained lots of knowledge from this seminar, as the facilitator could explain Operational Risk Management in wonderful ways. Jeff gave examples and delivered them in detailed discussions. I learnt practical lessons relating to my work situations that I can easily apply into my upcoming daily work (applicable)." - Mr. Parmanto Adhi Tjahjono PT. BCA Finance, Indonesia. [Class of May 2008]   "I saw how professional PI ETA Consulting Company is, and how very kind the facilitator is. On top of the topic covered, I personally gained a lot during the discussions with him. I hope I can join more PI ETA seminars in the future!" - Mr. Ali Marzooq Tamkeen (Labour Fund), Bahrain. [Class of November 2008]   "This is the best seminar I have ever attended. Very simple to understand, it makes very good sense and is applicable. Well done!" - Mr. Chin Kong Meng MSIG Insurance (Malaysia) Bhd, Malaysia. [Class of April 2009]   "The training was a very unique learning experience. Jeff used very practical examples/experiences to explain very complex issues. Will definitely consider attending more of the related seminars being offered." - Mrs. Marilyn Cipcon-Aninipot Ecumenical Church Foundation Incorporated, Philippines. [Class of September 2009]   "I learnt so much about operational risk. I now understand the big picture to manage risk and also the class was very interactive." - Mr. Azwar Ritonga PT Telekomunikasi Indonesia Tbk, Indonesia. [Class of September 2009]   "This is an awesome seminar because it broadened my mind about Operational Risk Management!" - Ms. Yulia Santi Erfianty Bank Indonesia, Indonesia. [Class of September 2009]   "It was great listening to Jeff. I just hope that what was discussed can be practised with less hindrance." - Ms. Chiew Jia Gi Jacqie The Standard Chartered Private Bank, Singapore. [Class of August 2010]   "Jeff is knowledgeable, both in the technical/mathematical aspects and the practical, human aspects too." - Mr. Ng Yong Kai The Standard Chartered Private Bank, Singapore. [Class of August 2010]   "This seminar was practical, informative that it broadened my mindset." - Ms. Irene Wong PT Bank Mandiri (Persero) Tbk, Singapore. [Class of August 2010]   "Thank you for the hospitality and friendliness, so that we enjoyed attending the Operational Risk Management seminar. My original intent was to get information on how to identify risks in running the business, and by following this seminar, I believe everyone will feel satisfied and will have gained knowledge to identify the causes of risks that can arise." - Mr. Yedi K. Tresna PT. Nusantara Regas, Indonesia [Class of September 2011]   "The seminar was good and it helps us to validate what we are doing in our company compared with the knowledge which was shared by the facilitator, so we can take further action to be implemented in our company." - Mrs. Chandra Wulansari PT. Bank Danamon Indonesia, Indonesia. [Class of November 2011]   "Basically, the seminar is very good because the material/knowledge enriches our knowledge about risk management and can become a reference for us in renewing the implementation of ORMS (operation risk management system) in our bank." - Ms. Adelaine Esterlieta PT. Bank Danamon Indonesia, Indonesia. [Class of November 2011]   "The seminar was very well conducted. It was presented with simplicity and made understanding of Operational Risk Management easier and how it can related and be applied to day to day processes." - Mdm. Jasbir Kaur Raiffeisen Bank International, Singapore. [Class of July 2013]   "The facilitator uses a lot of real life examples to simplify and illustrate risk management which is thought provoking and very helpful in understanding the subject matter." - Ms. Sion Hui Chin Central Provident Fund Board, Singapore. [Class of July 2014]   "Very enlightening Course." - Mdm. Ho Li Hua Jasmine Network for Electronic Transfers (Singapore) Pte Ltd, Singapore. [Class of July 2014]   "Very enlightening and clear in a simple and practical way!" - Ms. Lee Shu Ying Sumitomo Mitsui Trust Bank, Singapore. [Class of July 2014]   "Very interesting Course! Every situation described was relevant." - Mr. Ng Jun Jie HSBC Bank (Singapore) Limited, Singapore. [Class of November 2017]   "Facilitator is very knowledgeable and is able to share experiences to help the class understand better." - Mr. Dave Vijay HSBC Bank (Singapore) Limited, Singapore. [Class of November 2017]   "Dr Jeffrey is very systematic in his presentation. He makes it easy to understand what Operational Risk Management is all about & how practical & important it is for an organisation to place emphasis on." - Mr. Andrew Chew Keng Soon Bangkok Bank Public Company Limited, Singapore. [Class of December 2017]   "Jeffrey is very good and knowledgeable! He shares all the skills with me and I really enjoyed the program." - Ms. Ho Swee Lan Kristine Central Services, Singapore. [Class of June 2019]   "Very interesting lesson. It exceeds my expectations. Well Done!" - Ms. Gigi Tan The Bank of Nova Scotia, Singapore. [Class of June 2021]   "Excellent session, very engaging and the subject is clearly articulated providing real life and practical examples!" - Ms. Sreelakshmi Bolisetty The Bank of Nova Scotia, Singapore. [Class of April 2022]   "The Program taught us life skills and to see risks beyond the textbooks!" - Ms. Clariss Hong The Bank of Nova Scotia, Singapore. [Class of April 2022]   "The explanations were detailed and clear which made me understand what operational risk management is! It introduced a different perspective on operational risks beyond the standard examples." - Ms. Ong Seow Hong Doreen Ministry of Home Affairs, Singapore. [Class of June 2024]   "Operational Risk Management was an extremely informative and comprehensive training and Jeff was good & delivered the information and material in a very fun interactive way!" - Dayangku Amal Aqilah binti Pengiran Dr Haji Mohd Yakub Ministry of Finance and Economy, Brunei. [Class of August 2024]   "I enjoyed the training very much. The facilitator was knowledgeable and provided many relevant examples and scenarios. I acquired new POVs on operational risk from the training. Thank you!" - Ms. Nur Insyirah binti Hj Adi Marhain Perbadanan TAIB, Brunei, Brunei. [Class of August 2024]   "After attending the seminar, I can confidently say that I have gained some expertise in Ops Risk. Coming from someone who only has market risk experience, ops risk is not something I commonly do in my job, however the seminar has helped me deepen my understanding of Ops Risk as to how big the scale and impact is to the company." - Ms. Ethel Joan Yeong PT Bank Negara Indonesia (Persero) Tbk, Singapore [Class of June 2025]     Highlights   Risk Management is everyone’s business, not just the CEO’s, CFO’s or CRO’s. The biggest Risk in Risk Management is NOT seeing the Risk! In living life, the secret of the How's is actually in the Why's! Discussion on the real challenges in implementing enterprise-wide Operational Risk Management and the methods to overcome some of these challenges. Discussion on Key Operational Risks plaguing Organizations in recent times like Cyber Security Risks, Money Laundering and Terrorism Financing Risks, and Corruption and Fraud Risks and how to manage some of these risks. Gain an insight to various Good Operational Risk Management Practices. Understand the Importance of embracing practices that will bolster Operational Resilience. Understand why Environmental, Social and Governance (ESG) considerations should be featured as part of Good Operational Risk Management Practices. Have an appreciation of the Risks Involved in Climate Change and how it can impact our business. Learn how we can play an important role in working towards achieving Carbon Neutrality and a Net Zero state, and also in assessing and managing Climate Risks in our portfolio. “Dirty your Hands” going through a Monte Carlo event simulation process. Be introduced to a methodical way of managing Operational Risk from formally defining Operations Processes, to identifying Operational Risks and mitigating these risks, to capturing risk event losses and quantifying Operational Risk losses. Be introduced to Frequency Distributions, Severity Distributions and how one can convolute them to obtain joint Frequency-Severity Distributions, and its applications to the quantitative side of operational risk measurement – Value-at-Risk (VaR) and Conditional Value-at-Risk (C-VaR). Be introduced to The Basel Capital Accord. Seminar Facilitator(s) (For complete profile, click on the name(s) below) Dr. Jeffrey C. K. Lim Ph.D., C.Sci., C.Math., FIMA, FCPS, FRM, PRM, B.Fel.

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