PSS01: Negotiation Strategies for Managers 
 

Comment from past participant   "Jack was excellent in using analogies to explain principles and made the day enjoyable and a learning process." - Mr. Justin Freeden Freeden Futures, Thailand. [Class of November 2011]     Highlights   Know when negotiating is the correct method to use for conflict resolution Recognize negotiating opportunities and how to exploit them Gain confidence when conducting negotiations See negotiating as an enabling and not a denial process Understand the steps in the negotiating process and how to use them to manage a negotiation Use and respond to the most common negotiating tactics Learn how to build “partnership relationships” with clients or suppliers Seminar Facilitator(s) (For complete profile, click on the name(s) below) Mr. Jack C. C. Teo LLB (Hons), LLM, PGDipTHE

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